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WARRANTY

For jewelry that is not select bridal, select one-of-a-kind or custom:

All jewelry comes with a lifetime guarantee to be free from defects in workmanship and materials. This warranty does not cover normal wear and tear or damage caused by the customer. The warranty is limited to repair or replacement of the item at the discretion of Sincerely Ginger Jewelry. Any work performed by a jeweler other than Sincerely Ginger Jewelry automatically voids the warranty. This warranty is not an insurance policy. It is the responsibility of the customer to maintain insurance against loss or damage not covered by the warranty.  The contact email in reference to the warranty is info@sincerelygingerjewelry.com.

 

For jewelry that is select bridal, select one-of-a-kind or custom:

All jewelry comes with a lifetime guarantee to be free from defects in workmanship and materials.  It is recommended to purchase jewelry insurance through Jewelers Mutual Group to protect against loss, damage or theft.  This insurance offers more protection than a traditional renters or homeowners insurance policy.  


This is not a replacement plan.  The replacement of diamonds and other gemstones are not covered in the warranty.  It does not cover excessive or abusive treatment other than normal wear and tear, therefore it is at the discretion of Sincerely Ginger Jewelry.  The warranty covers the re-tipping of prongs, ring sizing, prong/stone tightening, stone resetting, and the repair of settings.  The piece is eligible for a free refinishing and polishing each year.  Any work performed by a jeweler other than Sincerely Ginger Jewelry automatically voids this warranty.  The contact email in reference to the warranty is info@sincerelygingerjewelry.com.