All jewelry comes with a lifetime guarantee to be free from defects in workmanship and materials. This warranty does not cover normal wear and tear or damage caused by the customer. The warranty is limited to repair or replacement of the item at the discretion of Sincerely Ginger Jewelry. Any work performed by a jeweler other than Sincerely Ginger Jewelry automatically voids the warranty. This warranty is not an insurance policy. It is the responsibility of the customer to maintain insurance against loss or damage not covered by the warranty. The contact email in reference to the warranty is firstname.lastname@example.org.