All of the items are made with love in the Philadelphia area. Except for one-of-a-kind pieces, which are made ahead of time, each piece is created on an individual basis as requested.
Because white gold takes more upkeep, I primarily use it for bespoke jewelry and heirloom pieces. White gold has a yellow hue, thus plating is used to make it whiter. Please email info@sincerelygingerjewelry.com to discuss the piece(s) you want in white gold.
The majority of the rings can be custom-sized at no additional cost. The lead time might be 4-6 weeks. If you require a ring in a size that is not presently available, please contact us at info@sincerelygingerjewelry.com. Please bear in mind that some one-of-a-kind objects, due to their design, cannot be altered.
You may get your ring size measured at a local jeweler. You can also send an email toinfo@sincerelygingerjewelry.comand an adjustable ring sizer will be delivered to you.
Any of the necklaces can be extended or shortened to your exact specifications. Depending on the piece, the wait time for having the chain adjusted is roughly 4-6 weeks from the date of your order. Chains will incur a $35 fee for every 2 inches. Due to the nature and current market price of gold, some may demand an extra charge. If you have any queries or would want the chain length changed, please email info@sincerelygingerjewelry.com. Following that, you will receive a customized invoice.
Yes! For custom jewelry, I work with gold (10k to 24k), platinum, and palladium. Visit thecustom jewelry design page for more information.
Before showering, swimming, or exercising, it is advised that you remove all jewelry. Perfumes and other cosmetics may damage the jewelry over time. Corrosive chemicals, harsh chemicals, abrasives, and ammonia-based cleaners can all irreversibly harm your jewelry. Soaking jewelry over an extended period of time can damage metals and gemstones, particularly fragile or porous materials like pearls. Certain gemstones may fracture or break when exposed to hot water. If a piece of jewelry requires particular care, cleaning instructions will be included with your piece. Store jewelry apart from other pieces in a box or pouch for optimum care. If you have any more inquiries, please emailinfo@sincerelygingerjewelry.com.
Complementary gift wrapping comes free with all orders.
Layaway is available for custom orders. Financing is available, if needed, through various companies for custom pieces as well. We accept Visa, Mastercard, American Express, Discover, Affirm, Diners Club, Shop Pay, Apple Pay, Google Pay, PayPal, and Meta Pay.
Shipping is free on all domestic orders. All orders are processed pending credit card verification. All orders require a signature upon delivery. An email with tracking information will be sent to you upon shipment. We are unable to ship to PO/APO/FPO addresses. Shipping for non-domestic orders are paid in full by the customer. We are not responsible for any duties or VAT applied to an international shipment; by ordering on our website you agree to pay any import fees.
Sincerely Ginger Jewelry is not certified to write appraisals for customers.The National Association of Jewelry Appraisers can assist you in acquiring a professional appraiser for your jewelry. Contact us if you wish to have your jewelry appraised and a Certificate of Purchase will be supplied to you, detailing the piece(s) purchased. Be sure to provide us with your name, invoice number, and product information.
Before showering, swimming, or exercising, it is advised that you remove all jewelry. Perfumes and other cosmetics may damage the jewelry over time. Corrosive chemicals, harsh chemicals, abrasives, and ammonia-based cleaners can all irreversibly harm your jewelry. Soaking jewelry over an extended period of time can damage metals and gemstones, particularly fragile or porous materials like pearls. Certain gemstones may fracture or break when exposed to hot water. If a piece of jewelry requires particular care, cleaning instructions will be included with your piece. Store jewelry apart from other pieces in a box or pouch for optimum care. If you have any more inquiries, please emailinfo@sincerelygingerjewelry.com.